Terms of Service
Last updated 15 November 2026
These terms apply to Refillhub (refillhub.biz.id), the website and the API at refillhub.biz.id. By creating an account or using an API key you agree to them. If you don’t agree, don’t use the service.
1. The service
Refillhub is an API gateway. It gives you one API key and one prepaid balance for large language models run by third-party providers, and charges each request by the tokens it uses.
Refillhub is independent. It is not affiliated with, endorsed by or sponsored by OpenAI, Anthropic, Google or any other model provider. Model and company names belong to their owners and are used only to identify the models you can call.
2. Your account
- You must be at least 18, or the age of majority where you live, to open an account.
- Give a real email address and keep your password and API keys secret.
- You are responsible for every request made with your keys. If a key leaks, revoke it in the dashboard straight away.
- One person or organisation per account. Don’t create accounts to collect starter credit.
3. Prepaid credit and pricing
- Your balance is held in US dollars. Top-ups are from $5 to $500 and are processed by Stripe.
- Each request is charged at the per-token price shown in the model catalog when the request is made. Catalog prices follow the providers and can change.
- Credit does not expire while your account is open.
- Top-ups are not refundable, except for billing errors or where the law requires a refund. Write to refillhub.net@gmail.com within 30 days if you think you were charged incorrectly.
- Requests stop when the balance cannot cover them. There is no credit or overdraft.
4. Acceptable use
You may not use Refillhub to:
- break the law, or help anyone else break it;
- create or spread malware, spam, phishing, fraud or content that sexualises minors;
- harass, threaten or impersonate people or organisations;
- attack, overload or probe Refillhub or other systems, or get around rate limits, spend caps or bot checks;
- resell or share your API keys as a service of your own without written permission;
- break the usage policy of the provider whose model you call.
We may suspend or close accounts that break these rules, and keep any balance needed to cover the cost.
5. Model output
Responses are produced by third-party models. They can be wrong, incomplete or offensive. Check them before you rely on them, and don’t use them as professional, medical, legal or financial advice. You are responsible for how you use the output.
6. Availability and changes
The service is provided “as is” and “as available”. Providers can change, rate-limit or retire models at any time, and we may add or remove models, change features or pause the service for maintenance.
7. Liability
To the extent the law allows, Refillhub is not liable for indirect or consequential losses, lost profits or lost data, and its total liability to you is limited to the amount you paid for credit in the 3 months before the claim.
8. Closing your account
You can stop using Refillhub at any time. To delete your account and its data, write to refillhub.net@gmail.com from the email address on the account. See the Privacy Policy for what is deleted.
9. Changes to these terms
We will post changes on this page and update the date at the top. Significant changes are announced on the site before they apply. Using the service after that means you accept the new terms.
10. Contact
Questions about these terms: refillhub.net@gmail.com.